Please read these terms carefully before using PitchBeacon.ai
Important: By creating an account or using PitchBeacon.ai, you agree to these Terms of Service. If you do not agree, do not use the service. These terms include an agreement to resolve disputes by binding arbitration.
These Terms of Service ("Terms") constitute a legally binding agreement between you (or the entity you represent, "you" or "User") and PitchBeacon.ai ("PitchBeacon," "we," "us," or "our"). By accessing or using our website, platform, or any related services (collectively, the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.
PitchBeacon.ai is a software-as-a-service platform providing:
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.
You must be at least 18 years old and capable of forming a legally binding contract to use PitchBeacon.ai. The Service is intended for business and professional use. By registering, you represent that:
You must provide accurate and complete registration information. You are responsible for:
You may not share account credentials with others or create accounts on behalf of another person without their permission. Each account is for use by one individual (or one agency workspace for agency accounts).
Plans & Fees: PitchBeacon.ai offers subscription plans with varying features and usage limits as described on our pricing page. All prices are in US dollars unless stated otherwise.
Billing Cycle: Subscriptions are billed monthly or annually in advance. Your subscription automatically renews at the end of each billing period unless you cancel before the renewal date.
Free Trials: Free trial periods, if offered, convert automatically to paid subscriptions at the end of the trial unless cancelled. No charge will be made during the trial period.
Payment: Payments are processed by Stripe. By providing payment information, you authorise us (via Stripe) to charge you for the applicable subscription fees. Failed payments may result in service suspension.
Refunds: Subscription fees are generally non-refundable. We may, at our discretion, provide a pro-rata refund in cases of billing errors or exceptional circumstances. Contact support@pitchbeacon.ai within 7 days of a charge to dispute it.
Price Changes: We will give at least 30 days' notice of price changes via email or in-app notification. Continued use after the effective date constitutes acceptance of the new price.
Cancellation: You may cancel your subscription at any time from the Account → Billing page. Cancellation takes effect at the end of the current billing period; you will retain access until then.
Taxes: Prices exclude applicable taxes (VAT, GST, sales tax). We may collect taxes where required by law.
You agree not to use PitchBeacon.ai to:
We reserve the right to investigate violations and to suspend or terminate accounts engaged in prohibited activities, with or without notice.
PitchBeacon.ai is designed for legitimate PR outreach. You are solely responsible for ensuring your use of the email sending features complies with all applicable anti-spam and email marketing laws, including:
You agree to:
We may suspend accounts that generate excessive bounce rates, spam complaints, or abuse reports that threaten the deliverability of other users.
PitchBeacon.ai uses third-party AI language models (via OpenRouter and compatible APIs) to power features such as pitch generation, contact analysis, and email drafting. You acknowledge that:
Your Content: You retain all ownership rights to the press releases, email content, contact lists, and other materials you create or upload to PitchBeacon.ai ("Your Content").
License to Us: You grant PitchBeacon.ai a limited, non-exclusive, royalty-free license to store, process, and transmit Your Content solely as necessary to provide the Service to you. We do not use Your Content for marketing, training, or any purpose other than delivering the Service.
Our Intellectual Property: PitchBeacon.ai, its software, design, logos, and platform features are owned by us and protected by intellectual property law. These Terms do not grant you any rights in our intellectual property except the right to use the Service as described.
Feedback: If you submit suggestions, bug reports, or feature ideas, you grant us a perpetual, royalty-free right to use that feedback without restriction or compensation to you.
The Service integrates with third-party services (Stripe, Google, Resend, email providers, AI providers). Your use of those services is governed by their respective terms and privacy policies. We are not responsible for the availability, accuracy, or conduct of third-party services. Outages or changes in third-party APIs may affect Service features.
We aim to provide a reliable service but do not guarantee 100% uptime. The Service is provided "as is" and may be interrupted for maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to notify users of planned downtime in advance. We are not liable for losses resulting from service unavailability.
By You: You may close your account at any time from Account Settings. Closing your account cancels your subscription at the end of the current billing period.
By Us: We may suspend or terminate your account immediately if we determine (in our reasonable judgment) that you have violated these Terms, engaged in fraudulent or abusive behaviour, or pose a risk to other users or to the platform. In non-urgent cases we will provide notice and an opportunity to remedy the breach.
Effect of Termination: Upon termination, your right to access the Service ceases. We will delete or anonymise your account data within 90 days, subject to legal retention requirements. Provisions of these Terms that by their nature should survive termination (including Sections 9, 13, 14, 15, and 16) shall survive.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OR ERROR-FREE OPERATION.
We do not warrant that: (a) the Service will meet your specific requirements; (b) the Service will be available at any particular time; (c) results obtained through the Service will be accurate or reliable; (d) any AI-generated content will be suitable for your intended purpose; or (e) errors will be corrected.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PITCHBEACON.AI, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY:
OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) US $100.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above may not apply to you.
You agree to indemnify, defend, and hold harmless PitchBeacon.ai and its affiliates, directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with:
Governing Law: These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law principles.
Informal Resolution: Before initiating formal proceedings, you agree to contact us at support@pitchbeacon.ai to attempt to resolve any dispute informally for at least 30 days.
Arbitration: If informal resolution fails, disputes shall be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules. The arbitration shall take place in Delaware. Class actions and class arbitrations are not permitted.
Exceptions: Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm. Claims for unpaid amounts under $5,000 may be brought in small claims court.
EU/UK Users: Nothing in these Terms affects your statutory rights as a consumer under EU or UK law. EU users may access the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
We may update these Terms from time to time. When we make material changes, we will notify you by email at least 14 days before the new Terms take effect. Continued use of the Service after the effective date constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service and cancel your subscription before the effective date.
If you have questions about these Terms, please contact us: